Why are members not receiving email notifications?

Why are members not receiving email notifications?


Usually this happens because the member’s email provider or email program tagged the notification as spam.

  1. Members can look in their spam folder.
  2. Members add the email address that sent the notification to their address book. This will identify future notifications as wanted instead of as spam.
  3. Some email providers allow their users to enter an email address or domain (here community.timebanks.org) iin a "white list", which is a list of email addresses or domains that are will not be marked as span.
  4. If the Timebank does not send from an email addrress  <name>@community.timebanks.org it increases the likelihood of the mail being erroneously identified as spam. See the CW CoordinatorsFAQ about:  Community Weave email is identified as spam