Access to the CW2 Timebanks server via FTP only permits certain access. Specifically, as a Site Admin, you will not have access to Drupal core or any of the contributed or custom modules shared across all the timebanks sites. This is a Drupal multisite environment so each site has it's own directories. When you login, you will see only three symlinks, to /files, /modules and /themes. These links take you into directories just for your timebank.
/files - contains files used only by your site. Mostly this is for user pictures and images uploaded to the site.
/modules - starts out empty. If you want to add any contributed or custom modules only usable by your site, this is where they go.
/themes - starts out empty. if you want to add your own theme(s) and/or css files, this is where they go.
These symlinks should suffice for most Drupal development you'll do on your site. However if there's a library you want to install that must go into a /library directory, please contact firstname.lastname@example.org and we can accommodate you.
Note: Not all site admin access or changes to your Drupal site will require FTP access. If you don't know what you're doing once you login via FTP, consider asking yourself if you really need ftp access. Another note, some ftp clients cannot navigate symlinks. If you see nothing in any of the directories when you first login, please try another ftp client.